A Reputation Built on Trust, Results & Relationships

We have used Signature One for both sales of our two homes. We were exceptionally satisfied with them. Would use no one else after our first home sold in 6 days. Thank you Cindy Quade for all your effort, it paid off!

Dear Patti,

A simple “thank you” just isn’t enough to show our appreciation for ALL that you’ve done for us!! No matter what time we called, texted, emailed, you responded within minutes!! On top of that, you calmed our “selling & moving” jitters, our changes & additional requests…. And each & every time you were so helpful and soooo pleasant! (Sometimes I felt that you needed a halo just listening to us & our requests)!!!

            I honestly think you ARE an angel & I truly hope that you’ll understand how special you are to us! You are a “one of a kind” asset to the Michael’s Group… we shall hope our “connection” will continue in the future! 

We wanted to tank you sincerely for all that you did for us while building our first house. We are entirely pleased with every facet of the process. The four painstaking months really paid off. We are enjoying our home more than we could have imagined.
The process of building was so exciting. You took us from a sheet of paper to a beautiful home in four months. The most painstaking part was the waiting, but it was fun and memorable to go through each step. We were able to see each process and learn about it it takes to build a home. We have created an album with each step treasured. We have pictures from the SOLD sign to the final product!
Now that we are in our home, we love it! It is exciting each day as we look forward to decorating and creating the home of our dreams.
Thank you again, Patti Quade. You put up with our trials and tribulations, changes and most of all you were sympathetic to our eagerness as you ALWAYS were there for us every step of the way. You are a great asset to The Michaels Group. We could not be where we are today without your help! THANK YOU! 

Mr. Wilson,

After our pre-construction meeting yesterday with Tom, Jonathan and Patti, my husband and I were impressed with how professional and knowledgeable your staff is. The whole meeting was very relaxed and pleasant and also detailed so that we felt total confidence in the whole process. All our questions were answered and now we look forward to the construction process!!

Patti Quade has been especially helpful, pleasant and professional during the whole process. I have spent the most time with her as my husband Lance is still working and very involved with teaching at SUNY. Patti and I had many meetings discussing options! She has been always very prompt and thorough in answering my questions, responding in both emails and phone calls. I can't even begin to tally all the hours we met face to face during this whole process since last summer! Most recently she spent two, three-hour sessions writing up my last-minute options on the famous Sales Change Order forms. She is the reason that we felt very prepared for the meeting yesterday. She had basically done all the work beforehand!  

You are to be complemented by having such an outstanding staff and excellent operation.

Good afternoon Luke,

My name is David Scott. I met you this past spring at the model at Linden Woods. It was closed, but you opened up, got me information and answered questions. That is what lead us to build our second home from Michael’s Group. Your excellent staff including Tony, Kelsey, Laurie, Genevieve and Patti specifically kept us with you. Patti Quade went all out in helping us and making sure things went smoothly - even after hours. She is a great asset to have.

You have been here since the very beginning, helping us every step of the way. We absolutely love our new home. Thank you for always being there to answer our many questions and explain the process to us “first time home buyers”! Guiding us every step of the way. Always cheering us on every step of the way and wanting this for us as much as we did. We can’t believe we live here! You made our dream come true. We are so grateful for everything you did.

Mr. Wilson,

A special, special thank you to Patti Quade who was there for me from the beginning to the end. She is the most patient, reliable, nicest and most understanding person. A definite asset to your organization. I would call her, at times 5-6 times a day as well as weekends and evenings. She always responded within minutes. Always with an answer. No question was too much. She always left me feeling assured. She told me to call her anytime. You are truly blessed to have Patti on your team. She is outstanding!

Patti Quade is a top-notch, first-class individual who has the uncanny ability to think like her customers, anticipate their questions, anxieties and guide them on a smooth course through the whole process. I swear she has ESP as she would call us just to check-in and we would be like “Great - We have a question...” Job well done!

Patti & Jayne,

Thank you for all your help in selling our home! You went above and beyond what we expected, and we are truly grateful. Your knowledge, hard work, and dedication made the process as smooth as possible and we are so excited to start this new chapter in our lives. Thank you, thank you, thank you!

Vicki is amazing! She is a great communicator and very attentive. I am completely at ease knowing she is in my corner.